I am having the same issue as others. A tech came out but it is just as bad.
Channel
Lock Status
Modulation
Channel ID
Freq. (MHz)
Pwr (dBmV)
SNR (dB)
Corrected
Uncorrected
1
Locked
QAM256
17
579.0
-1.0
40.2
0
0
2
Locked
QAM256
18
585.0
-1.3
40.2
0
0
3
Locked
QAM256
19
591.0
-1.3
40.1
0
0
4
Locked
QAM256
20
597.0
-1.2
40.2
0
0
5
Locked
QAM256
21
603.0
-1.8
40.1
0
0
6
Locked
QAM256
22
609.0
-1.1
40.2
0
0
7
Locked
QAM256
23
615.0
-2.0
40.0
0
0
8
Locked
QAM256
24
621.0
-1.6
40.1
0
0
9
Locked
QAM256
26
627.0
-2.5
40.0
0
0
10
Locked
QAM256
27
633.0
-1.9
40.1
0
0
11
Locked
QAM256
28
639.0
-2.9
39.9
0
0
12
Locked
QAM256
29
645.0
-2.3
40.0
0
0
13
Locked
QAM256
30
651.0
-3.2
39.9
0
0
14
Locked
QAM256
31
657.0
-2.6
40.0
0
0
15
Locked
QAM256
32
663.0
-3.5
39.8
0
0
16
Locked
QAM256
33
669.0
-3.1
39.8
0
0
Total
0
0
Upstream Bonded Channels
Channel
Lock Status
Channel Type
Channel ID
Symb. Rate (Ksym/sec)
Freq. (MHz)
Pwr (dBmV)
1
Locked
ATDMA
1
5120
35.8
57.0
2
Not Locked
Unknown
0
0
0
0.0
3
Not Locked
Unknown
0
0
0
0.0
4
Not Locked
Unknown
0
0
0
0.0
Event Log
Log
Time
Priority
Description
Sat Jun 27 16:43:22 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 16:47:42 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 16:48:07 2020
Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.0;CM-VER=3.0;
Sat Jun 27 17:43:51 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 17:43:51 2020
Critical (3)
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 17:43:51 2020
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 18:09:42 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 18:09:42 2020
Critical (3)
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 18:09:42 2020
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 18:14:02 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 18:14:29 2020
Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.0;CM-VER=3.0;
Sat Jun 27 18:31:09 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 18:42:45 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 18:47:05 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 18:57:53 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 19:02:13 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 19:17:23 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 19:21:43 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 19:21:53 2020
Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.0;CM-VER=3.0;
Sat Jun 27 19:22:57 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 19:23:29 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sat Jun 27 19:25:54 2020
Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.0;CM-VER=3.0;
Sat Jun 27 19:27:24 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.0;CM-VER=3.0;
Sat Jun 27 19:27:28 2020
Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.0;CM-VER=3.0;
Sun Jun 28 13:42:22 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sun Jun 28 13:46:42 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sun Jun 28 13:46:56 2020
Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.0;CM-VER=3.0;
Sun Jun 28 16:15:19 2020
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sun Jun 28 16:19:39 2020
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.1;CM-VER=3.0;
Sun Jun 28 16:19:53 2020
Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=00:40:36:62:33:f2;CMTS-MAC=00:01:5c:71:b8:60;CM-QOS=1.0;CM-VER=3.0;
Sun Jun 28 17:09:27 2020
Critical (3)
Resetting the cable modem due to docsDevResetNow
Time Not Established
Notice (6)
Honoring MDD; IP provisioning mode = IPv6
Any help would be much appreciated I am burning up my data plan on my phone due to this
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