About 3 weeks ago my service was upgraded to 1GB and along with it came the ARRIS TG3482G modem. Since that time I have had very poor service on these services. This was not a problem before the upgrades. I constantly lose audio and often times the video freezes up. I've reached out to support via twitter and the online "chat". I've called numerious times including the last one being 3hr 45min long. Help!
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