I'm also having the same problem. My daughter has figured out how to reconnect the wifi. The only reason I found out is I paused all devices in the house so she would call me when she woke up and tried to get on to do school work. She never called so I called her and she said she was working on the laptop. My app showed it was supposed to be paused, but it wasn't. It's also giving it the same IP address it shows in the app for the device, so it should block that IP from having internet.
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