I have been trying to speak with an agent for a month now. A MONTH. I get a machine no matter what I do and all the locations near me are closed because of Coronavirus. I have been charged for no reason and for something I was told THREE times by empoloyees that I would not be charged for. When I want my billing explained online it shows me that I owe $0 for everything then tells me the total I owe is $12 and I can't get ahold of a human being to explain this. I won't be paying a cent, this is RIDICULOUS. The worst experience I have ever had with a service provider. STILL HAVEN'T BEEN HELPED.
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