Over the past week we have also started to get this error / issue often. We have made sure the cable connections are good, done TV box restarts and system refreshes, and sometimes just waited. It goes away but then comes back again. There have been no changes to our equipment or setup since it was installed. The on-line chat had no next options and I have not seen any solutions in the forum.
I'm a first time user of the forum, so I was wondering if somebody from Xfinity monitors these message boards and provide feedback?
Thanks for any help.
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