This keeps happening to me too. Every few days my modem goes “offline” all the lights blink except the online one and you can connect to WiFi but no internet. I try to do a hard reset and use the restart modem option on the xfinity app and sometimes nothing happens. Sometimes it comes online for 10 secs. Eventually I give up and will come back hours later and it’s working. This is so frustrating! What should I do?
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