About adrian7780

Hey all, my internet has been up and down since last sunday (4/27). A few months ago comcast replaced both the line from my property line pole to my house and the line from the property rear corner to the pole (orange coax cable still laying on the ground in my yard) as I was facing a similar issue then. The problem did not go away immediately after the line change but cleared up a few days later. I am facing the same issue now. The  connection will sometimes drop for hours at a time, (this saturday it was out most of the day), other times it will be up for hours with some packet loss. I am working from home  and burning through my LTE data plan. Phone support is not helpful, they say everything looks fine to them, next tech appointment is weeks away they say. Modem (my own tp link tc 7610) and router ( ASUS ) have been restarted dozens of times.    Here are the logs and signal stats from my modem. Appreciate the help. -Adrian   Time Priority Description Mon May 04 09:18:18 2020 Warning (5) Unicast DSID PSN startup error Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv6 Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Mon May 04 09:16:43 2020 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Fri May 01 12:31:05 2020 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Thu Apr 30 08:38:02 2020 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Wed Apr 29 09:00:41 2020 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Tue Apr 28 09:21:16 2020 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Mon Apr 27 08:47:30 2020 Critical (3) Resetting the cable modem due to docsDevResetNow Mon Apr 27 07:12:12 2020 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;... Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Mon Apr 27 06:58:43 2020 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Sun Apr 26 19:27:17 2020 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Sun Apr 26 18:01:48 2020 Critical (3) Resetting the cable modem due to docsDevResetNow Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=18:d6:c7:23:3a:2e;CMTS-MAC=00:9e:1e:58:89:60;CM-QOS=1.0;CM-VER=3.0; Fri Mar 20 11:27:53 2020 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=18...   Start Up Procedure Procedure Status Comment Acquire Downstream Channel 603000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK d11_m_tc7610_speedtierextreme2_c01.cm Security Enabled BPI+   Downstream Bonded Channels Channel Status Modulation Channel ID Frequency Power SNR 1 Locked QAM256 29 603000000 Hz 2.8 dBmV 39.0 dB 2 Locked QAM256 25 579000000 Hz 4.6 dBmV 40.8 dB 3 Locked QAM256 26 585000000 Hz 4.4 dBmV 40.4 dB 4 Locked QAM256 27 591000000 Hz 3.8 dBmV 40.3 dB 5 Locked QAM256 28 597000000 Hz 3.2 dBmV 39.5 dB 6 Locked QAM256 30 609000000 Hz 2.9 dBmV 39.0 dB 7 Locked QAM256 31 615000000 Hz 3.3 dBmV 39.3 dB 8 Locked QAM256 32 621000000 Hz 4.1 dBmV 39.5 dB Upstream Bonded Channels Channel Status Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 5 5120 ksym/sec 35800000 Hz 44.8 dBmV 2 Locked ATDMA 6 5120 ksym/sec 29400000 Hz 44.8 dBmV 3 Locked ATDMA 7 5120 ksym/sec 23000000 Hz 44.8 dBmV 4 Locked ATDMA 8 5120 ksym/sec 16600000 Hz 44.8 dBmV   ... View more