Community Forum
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
About Sansby
since
04-27-2020
07-29-2020
Sansby
Frequent Visitor
9
Posts
0
Kudos
0
Solutions
07-29-2020
01:49 PM
How do I set up a voicemail PIN for my newly assigned Voice2go phone number. If I call it to test, a recording states that I've not set it up yet. (My primary voice number ends in 4181.)
... View more
Labels:
07-19-2020
12:23 PM
I'm using Xfinity Connect app to access my email account (Android version). I can receive in html but can't send anything formatted as there aren't any options I can see while composing emails. Thus, only plain text. Are you saying there is another setting to change? I DO have html checked off under Advanced options, but it appears this only allows me to receive them with no mechanism for sending or formatting as I enter text. Please clarify. Thank you.
... View more
07-19-2020
11:39 AM
Is someone working on fixing this? I've called the CSA department but they've transferred me around 3x already and @jonathan is the only one sending me private messages saying he'll help fix this. I hit "reply" but don't know if this is reaching him.
... View more
07-19-2020
04:40 AM
Is there a way to use basic formatting (like bold or underlining) when composing email in Xfinity Connect or any of the other apps? I've never had email that doesn't offer some formatting. Please advise.
... View more
Labels:
07-19-2020
03:35 AM
Yesterday during a chat session, a stupid agent changed my username (without my permission) and now my email address has changed. I'm unable to change it back to what it was (which is my last name). This is a huge problem. I need my original Username (and assigned Xfinity ID) returned, as I can't access that email account or receive new emails coming in. The "system" doesn't allow me to change this on my own. Can someone fix this, given I didn't make this change? Losing my email address is a BIG problem. I have it registered everywhere. **I am disabled, and I rely on that email address to communicate with my medical team. This is a nightmare for me, and I'm beyond upset.**
... View more
Labels:
06-17-2020
11:00 AM
Why don't the majority of the questions sent in get answered by Comcast? Like this and others I've sent in. I see multiple users have viewed it, but not a single answer was provided. I'm really sick and tired of how unintuitive the email is when both using it and when asking a simple question. Would someone please get back to me? I'm logged in as I write this, so you should know how to reach me.
... View more
06-11-2020
03:56 PM
How can I obtain the additional phone numbers associated with my Xfinity account?
... View more
05-20-2020
05:36 PM
I'm using Xfinity Connect for email, and would like to use formatting (e. g. bold, underline, etc.). Is this possible? I also can't find a way to address to cc or bcc's. Does this feature exist?
... View more
04-27-2020
04:43 PM
When using Xfinity Connect, none of my "sent" emails show up in the sent folder. I'm using a Pixel Andoird phone. Please CALL ME to reply, as I've been unable to reach a live person for assistance. Thank you, Susan
... View more
Labels:
Latest Tags
No tags yet
