I am moving to a new address and have a transfer of service scheduled with Xfinity for this Friday, 5/1. I am hoping to get a better understanding of when exactly the service will stop at my old apartment and begin and the new one. If I will lose access at the old apartment on 5/1 then I will need to update the move date to 5/2. I am working from home due to COVID-19 and need to ensure internet coverage for the full day 5/1 at my current address.
I have tried calling multiple times but cannot connect to an actual service rep and cannot find anywhere to make the update online.
Thank you in advance for your help.
... View more