Hi @jrheinrichs & @labnglidermom ,
@CCAndrew is right, we do not own the rights to the content. Comcast is a content distributor, not a content creator, which means, we do not dictate when content is available or not.
Comcast 100% does not charge you based on your watch history, that is simply not true. We are contractually bound to abide by the availabilty windows defined by content providers when they deliver their content to us for distribution. This means, we cannot show it to you before the available date, and we cannot show it to you after it has expired, these dates are solely at the discretion of the content providers. For non premium networks, content is usually only available for free to subscribers for a limited period of time, before it is only available for purchase/rent.
Finally, as it relates to your specific example, Handmaid's Tale, if you subscribe to Hulu, this is currently available to you at no cost via Xfinity, if this is not the case, please let me know and I can take a deeper look at your account.
Do let me know if you feel you still have some unanswered questions, I will try my best to answer them for you.
Regards,
... View more