For over a month, I have been unable to access my account information or profile. Everytime I attempt a log-in, I get an -- at this point, frustrating -- message telling me Xfinity is working on my account, check back later. Even worse, the phone app "xFi" straight ou tells me I'm unaurthorized. Yet Xfinity, in a timely manner, deducts monthly fees from my account. [Robo-Customer Service Rep] is no help whatsoever, and no human is available to speak with. So what is the problem with Xfinity and it's online services?
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