About VanWashral

4-24-20 and not even a call back from the escalated tech support they said now had my ticket (six days?).  interesting about the 'filter' issue.  I will ask about that.   I just re checked and none of my on-demand are still not working and I just noticed a lot of other channels like the 880-890 give me the same error CL 17.  the music channels above 900 work.  I guess if the FCC compliant doesn't get a response then cancel services and switch to centrylink or ugh, dish.  Thanks for the replies though.  they have been helpful. ... View more

4-20-20 and still no feedback.  we replaced the coax cable, replaced the box and hdmi cable to the tv.  we even replaced the batteries in the old remote (silver and black) and them replaced the remote. they still don't have an answer.  it was escalated on 16th but no call back.  I think its something on the accounting side.  but I hope they consdier giving me a discount for this long of an outage.  and will the escalated support guy ever call.  they didn't even send me an email with the ticket number. ... View more