I am recently unemployed because of COVID 19 and have downgraded. My recent bill is 130.00 and am mailing it now. I am not going to stay on the phone for 3 hours trying to talk to someone about the fact that I am on unemployment and enrolled in the SNAP program and cant afford even the downgrade from this point on. I am letting you that i need some assistance and dont know if i will be able to make the next payment . WHAT DO I DO??
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