From 01/2020 to now, there has been an extremely large and random increase spike in household data usage for me (family of 4). It is up the point now that since May, it shows that we have been hovering around 1.1 - 1.3 TB of data usage up from the lowest it was (250+ GB) in feb. What is going on? Xfinity live chat agents refuse to cooperate and give me more details, they just tell me to continue to monitor data usage. There is no possible way 4 people can use this much data if they are not download / streaming extremely large files / 4k video 24/7.
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For the past few days I've been trying to download a large package of files -- a game -- Call of duty modern warfare warzone in particular -- which is around 100 GB. It works fine for a little bit as I let it run, (for a couple minutes), then the speed of the download gradually gets slower until it hits like 100 kbps which at that point I lose connection to the internet, not only on my PC but any device wired or via wifi has lost connection and I have to restart my modem / router to reestablish connection. I have 200 Mbps and on google speedtest it shows around 90 Mbps download speed. The game, when I first start the download, shows around 5-8 Mbps download speed and as I said slows down until the internet crashes. Is this happening to anyone else recently?
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