I'll just ramble about my service call Friday, 8/21. Tech arrived at 4:30 and I was text about his arrival. That is good. Darryl, I believe he said he was, was very good at listening and doing something to check the problem. I told him of my tests, of them showing no outages "at my address". But as I hunted I got an outage report showing my location and the outage 1.5 miles west with 51-500 affected. That was on 8/14 - and again on 8/20. He had his contact run a test and they pointed to an error at my box in the yard. WHY didn't those other "tests" show that?! We went to the box and connected his monitor and red lines covered it with errors. The mystical THEY TECHS could see this and said it was from where the other 2 outages - that didn't exist in my testing techs - BUT ,, it's friday night, only 1 person, and most likely wouldn't be fixed until Monday. But someone saw it. NOW, I have nothing to show it happened. No ticket, no proof, the mystical THEY TECHS and Darryl are gone. My speedtest shows on a desktop to ethernet, 4 feet from the modem, 550 and 606 down with 41 up. It showed 920 or so yesterday after a good activation. Good enough to run, not what I'm paying for. S10+ 1 foot behind the modem is 605 down and 41 up wifi on the xb6!!!! My other desktop testing to Memphis gives 951 down and 41 up. Both are on cat 6 directly into the xb6 ports. Can't complain about these testes at 7:41pm on 8/21. Similar to what I had last night, but woke to 5 or 10 then 1 in S10+ wifi, and very slow screens painting. Or ethernet testing at 550 or so. SOMETHING is working now. Tech Darryl was very good, he said call and tell Comcast to send me pods. I'm too worn out for their fight. Billing me 39.99 for the tech to check their bad lines too, I'll hope to get that dropped. That's it, SEEMS to be working fine at this moment, fire sticks seem to be doing good. One thing, my directv genie (54 I think) connects but tests just HD, not HD 1080 or 4k, and it did a week ago before I tried the XB7. Thanks for others input. Hope I rambled about something you've seen or questioned.
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