About semlohde

Oldmanriver1 - censorship!?! Say it isn't so.. Hold on for the new order comrad, it'll get worse.. ... View more

fromjusttheking - thanks for the informative post. I do use a wireless wifi, ampedwireless, that receives the xb7 wireless signal, amps it, and sends it out 4 antennas. I have it in a back bedroom in the back window to feed that area and the back yard. IT WORKS, but no great speeds. AT&T 4G is as good but I feed my bedroom old SlingPlayer box and shed from it . Xb7 is in the front upstairs bedroom. As for the attach a pic, on my s10+ it shows below where I'm typing now a block with - Browse files to attach. Click on the browse and I select My Files to pic the photo whether from camera or screenshot. I was looking for my firmware version and get lost in the clicking!! But you are right about keeping the xb6. You may read where oldmanriver1 has had enough and leaving. ... View more

adammusic22 - android, shows farproc and installed in the pic. I gave up on Apple years ago. Not aware of a desktop version. It shows strength of the wifis it sees, 2.4 and 5 ghz, and suggests better channels to use. There are many apps but its a guess which is best, I like this one. I'd post a pic of it suggesting channels but it shows its address and I don't want to post that. ... View more

adammusic22 - ya lost me with the pop stuff!! But my 2.4 shows channels 1 through 14, suggests 12,13,14 are better and I manually selected ch 1 awhile back. Who knows how xfinity allows the auto select to work. I have an app, wifi analyzer, and it shows the channel usage and makes the suggestion. I would think the auto upnp would work right, don't know and your change has the light working. I don't know about the client stuff, sorry but maybe someone will chime in.. ... View more

nyc_hdl - I'm not familiar with Port forwarding but do get miffed with these worthless apps from xfinity to lock us out. It was so easy and straight forward when we could just sign in to the modem and change what we want. But I suggest the xb7 is not the quality of the xb6, and the apps lock out too much, and the techs, some are head strong and talk down to me, some are so wanting to help, and are positive they fixed it, or will forward it to a supervisor - and it goes to the Phillipines twilight zone. Good luck, but I see the xb6 as a stronger wifi, the xb7 wifi6 worthless and weaker 5 and 2.4 signals, and the lock us out xfinity apps- not useful for me either. ... View more

fromjusttheking - congrats on getting comcast to run your group cable, I would never imagine that happening. I've heard of bridging working better also but don't want to drop the coin to experiment. You say your test is 960 down, ethernet to xb6 or wireless? My wireless on xb6 or xb7 to s10+ have always dropped almost half being right by the wifi, so I'll assume ethernet speed. I get that on 2 desktops ethernet sometimes, mostly 860-940 or so and 40 up. Downstairs, xb7 upstairs, maybe 30-35 feet away my s10+ gets 200d41u on speedtest.net. when I went to the xb7 they wanted my xb6 turned in to. I tried to keep it but nnnoooo, so I bit and lost it forever. I tried 3 xb7 , the wifi does not have the same range as the xb6 - to my experience. The wifi6 on the xb7 is a joke, limited devices, and if you're out of the room with the modem/wifi the wifi6 drops considerably. If you ask for a xb7 to be delivered you have to turn in the xb6, but at least you can swap with the xb7 and compare. I got tired of trying. Had to move the xb7 so it's wifi would reach my downstairs tv and dvr. Had to change from 5ghz to 2.4 for the range - I named each channel so I could direct the device rather than let it swap on its own as I would constantly lose wifi, 5ghz only shows 2 bars. Go outside and I have terrible reception, can't see how xfinitywifi benefits anyone as it doesn't leave my yard. I can't say anything about the xb7 is better than xb6, nothing. I've thought of a modem other than comcast - nope nope, can you imagine the headache with maintenance!! But we could change settings without those horrible lock us out apps that xfinity put out. Those are horrible as the other poster mentioned nyc_hdl I believe. He posts before you about ports, thats beyond me, but I believe he said he went with his xb6 that was still set right. If you let your working xb6 out of your hands, its a lot if time wasted trying to find a working solution. Hope I gave ideas and didn't rattle aimlessly.. ... View more

Erickstuckey - Sorry I replied to oldmanriver1!!! Been a regular chat with him for so long I didn't look. I just recently found the test to the gateway and when I check it taps the 1gigabit speed, so what I get by ethernet or wifi is set and I live with it. But I say the xb7 wifi isn't what the xb6 was. And the attached is what feeds my xb7 and thats what I'm paying for. Let us hear what they finally say, but having to wait ?? Call again and ask for a waiver because of continuing problems. Never know... ... View more

oldmanriver1 - Interesting the techs who have been there didn't adjust it. I swapped mine,, didn't get a tech out for awhile but remember LOTS of calls to the Phillipines and 3 xb7 keeping the last one.. Guess the techs you've had didn't know it either. I wonder where it gets set. Good luck, smells to me but will be good to learn.. Happy Thanksgiving should we not communicate for awhile.. ... View more

Oldmanriver1 - they sure don't seem interested. I find your info on the channels interesting, I've only checked how busy they seem and pick one. Haven't looked what channel I'm using. But they say pick one less used. BY WHO!? Its only me and wife, and the signals are so weak I can't get a workable 5ghz signal downstairs on dvr or firestick! But here's my check to the gateway this morning. Yesterday after a 400 down test, a restart, it went to somewhere around 650 to my ethernet computer - that normally is 850 to 940. Good luck. ... View more

oldmanriver1 - but I can hear the tech (as mine told me) and customer service say - but you won't get that gigabit speed, you're getting 608 up and that's normal. Anything to not provide what you pay for. And 22 up - good luck getting something done. ... View more

oldmanriver1 - has a tech connected to your feed in the ground to see what actually comes from the main neighborhood cable before heading to your house? I once had a bad connector there. It fed me and my neighbor, and it was bad there so they replaced that plate/face that had the connection to the cable that fed my house. Then at the house there was a splitter and it fed 1 tv and the modem. That was when I was experimenting with comcast tv, good but I didn't keep it. Now it runs to the same box on the house and a single connector runs to the xb7. ... View more

Oldmanriver1 - my upload tests at 40 also. If I use a switch box I test download speeds at least half of what a straight through cable tests, a reason I like the xb7 over the xb6. Hey, 1 good thing! But the 4 ports are nice and speeds are better than using a switch box. A thought I don't recall looking for is - are all 4 ports equal speeds out of the xb7? If thats how you feed the dvrs maybe move their cables to different ports. But you aren't getting the input anyway to the xb7. I'm lost on what you say on the upload. ... View more

oldmanriver1 - all bases covered then. I put an antenna up for directv back when we could buy them from radio shack. And all the screen would say is adjust 3 degrees. Good plan, let us know what they fine. ... View more

oldmanriver1 - thanks for clarifying, that makes my decision to stay with directv easier!!! Nothing good on TV now anyway. Do you have a firestick4k or chromecast4k to connect to that huge TV? If so try a 4k show off Netflix or Google or prime. That may identify if its cable problems or both cable and wifi. If your TV shows good then its pumping OK through wifi. It also eliminates any problem with the dvr. Orrr, go to directv !!!! Hang in there, its only money :-0. ... View more

Oldmanriver1 - your fight is going nowhere and I might suggest these 2 things. Because I've had favorable results in past problems with comcast. Write bbb.org. they take a summary and then more detailed problem - but they have a limit for input, and someone from xfinity will call you in a few days. They finally had a crew at the main intersection with a bucket truck running new cable under the street. Or, go to the store and get another xb6. It'll be someone else's but it'll be an xb6 they I HIGHLY believe us a stronger wifi box than xb7. So you may not get the 1gbit speed but the stronger wifi should kick the dvr to working again. I wonder why I don't swap back to xb6 but I'm tired of the fight. Good luck, but with BBB.ORG it'll go above the local techs and flow back. Plus it puts a complaint with BBB. Good luck. This is my right now, 11/10 at 11:35 speed. Ed ... View more

Oldmanriver1 - I use more firestick4k or chromecast (both pick up the 5mhz better) than directv and won't pay the extra for directv 4k anyway. And the dvr is actually on the 2.4mhz xb7 channel because the 5mhz dropped the signal so bad it kept showing signal lost, even though the tv kept playing because it's satellite, not internet. Xb7 dropped its signal strength from xb6 immediately. Nothing changed, unplug xb6, plug in xb7, wifi signal in the toilet and never came back. xb7 is a fail, wifi6 is a joke. ... View more

Oldmanriver1 - absolutely understand. If the guy was good, give his stuff a running chance to get back and someone maybe adjust and refine numbers. I'm doing a speedtest on my dtv receiver now. When testing of xb6 it would indicate I could get 4k, xb7, this is what its shown. Hope it works good for ya.. ... View more

Oldmanriver1 - at least you got a definite maybe things may or may not get better. Sooo, before he left - did you get good down and up numbers?? Does the wifi reach your dvr to show 4k? Mine stopped showing 4k on the meter when I got the xb7, using either 2.4 and 5mhz channels of xb7. But thats another problem, you're still trying to show its good to the xb7. Better that an afternoon soap opera, keep us informed. One thing I wonder, is WHY does xfinity want to open the network with xfinitywifi when the signal won't even go downstairs in the house - well, barely does much less out in the yard or across the street? ... View more

oldmanriver1 - thats maddening !!. Good luck. ... View more

daveg6 - looks good. I wonder it the kids being online for school actually are tapping bandwidth, or if xfinity backs us down during school hours. I'll be looking through the days and evenings now that I found the test. I'm pleased seeing my numbers and yours is encouraging. But oldmanriver1s speed to the gateway is pretty poor and his tech didn't help at all. Plus the wifi, for my testing, is not as strong as the xb6 was. Thanks for the info. ... View more

oldmanriver1 - that is exactly how my tech acted weeks ago. Flat said what he wanted and I had to accept it. Won't get 1gigabit, and it fluctuates. But, I checked today and surprise, I was to the gateway fine. And have you seen that xfinity is dropping our free security from Norton? Going to provide us with their security. Somehow I find that as protecting as, uh, nothing. Free Norton is a big plus for me staying, along with there is zero competition. Sorry to hear you have no recourse, perhaps writing BBB.ORG. It'll at least get you above the texting to a tech. It ALL started with a simple modem replacement, xb6 to xb7. Drop in service quality was immediate, multiple xb7 replacements do the same thing. AS MINE DID. I tried 3 xb7, and the dvr will not indicate 4k speed, but my xb6 did!!! You're in olive branch?? Go to the xfinity store on goodman, take your xb7, and ask for an xb6. They didn't have one at the store my last time and had to order one. Don't call xfinity for one, they charge for the shipping while the store doesn't!!! My xb6 came in as I got my 3rd xb7 working and I was hopeful that wifi6 was worth something. Absolutely worthless, as is the xb7 wifi. Good luck, you could use some!! Ed ... View more

Well great scott!!! I found the test to the gateway in the xfi app. ... View more

adammusic22 - Sitting 4 feet from my xb7, my speedtest gives 658.31 down and 41.17 up , after unplugging it to get that best result, while it would give on a good day @940 and 41! Another 1gbit capable win10 pc gives 806.67 and 41.91. So I run their diagnostics check and everything looks good it says. I do their reset modem - and we wait.. aahhh, 855, 864 down and 41.93 up. Glad I'm only paying for 1gigabit service, and getting 86% of it.. the other system now gives a whopping 731.24d and 41.89 up. Ya just can't fight'em. Well we can, we just can't win. Must be all the kids online doing their school work.. yeh, thats it... Thanks for your post. Ed ... View more

Oldmanriver1 - it urks me that I don't get your gateway test option. But your numbers would irritate me more. Since your xb6 worked well you're cable and connection to the modem should be good. I am convinced the xb7 is a failure. Like the directv wireless genie.. they kept saying an update was coming,, and several did. It would not transmit a signal worth having. I kept it one year, wrote BBB, and directv replaced the wireless with the wired that I had. .today I lost my xfinity internet. Checked outages and it said all is OK, nothing found. Yet it had the same substation with a red circle and ! In it. Said unplanned outage, 51-500 tv/phone/internet down. If you get the tech I got- enjoy his quick tone and explanation you will not get 1 gigabyte speeds, and lower speeds are normal, and they do fluctuate. But your numbers aren't even a good 600mbps plan. Let us know what happens. Ed ... View more

oldmanriver1 - yes I saw your test to the modem post earlier, but I still just get the test to my device. If I read daveg6 right he says that test is gone now to the modem for him. I replied to your earlier post about 6e or 7 cable but it doesn't show. You shouldn't need newer cable as what you have worked well on the xb6 didn't it? I'm convinced the xb7 is hype with a near worthless wifi6 and a proven weaker transmitter for 2.4 and 5ghz. ... View more

dave6g- agreed, I never got the test loop to the modem. Just the device which is just my s10+ or directv genie. ... View more

Seems we agree, it ain't what its billed as. I was down again for several hours 10/20 from midnight to 5am. I clicked for text notifications and it replied not available, and affected 2,500 of us.. speed seems the same, ethernet popping 850 to 940 or so, wifi right beside the xb7 on s10+ 400 something, and it drops good downstairs. I get delays going to different sites, like the packets sent are blocked or getting kicked back for retransmission. If you saw the movie LUCY, where she is moving screens painting fast- sure wasn't comcast wifi!! Of course it could be all the Shelby county kids doing their classes on line.... I didn't know there was another version/company build for the xb7. I'd give that a try too, but what they have flat does not work as far as consistent speed, fast connections, or reliability. This is why I canceled my phone years ago. I needed a phone, and internet was dropping all the time. Can't imagine having the phone/internet/TV bundle! Glad I have at&t unlimited 4glte as a backup. Let us know if you get that new xb7, model and all so we can try for one if yours works. Ed ... View more

To simonoaks - we don't know the devices you test. S10+ can get the wifi6, when close to the xb7. Newer laptops or phones can probably get the 802.11ac speeds for speeds in the 100 120 speeds. Older laptops may just be able to run 892.11n, I suggest in the 50 to 90 speeds, then real old may just get the 802.11g speeds for 20mbps or so. With that said, if walls are between the device and xb7, and you use the same name for the 2.4 and 5ghz channels - this xb7 5ghz is sooo weak your device may grab the stronger signal from the 2.4ghz and boom, you show worse speeds. As I posted before, my directv and prime firestick downstairs get a stronger signal from 2.4ghz so I use it. I named my 2.4 and 5ghz channels different names so I can know which I am attached to. Using the same name your device grabs the strong signal, with seperate names I may get a weaker signal but maybe faster throughput. On my older laptop it doesn't even recognize 5ghz, so I bought an external USB antenna and it pushes faster speeds but not ac or ax. Sooo, xb7 wifi6 is marketing hype for the newest devices, that are REAL CLOSE to the xb7 and it sure seems the 5ghz is much less powerful than the xb6. I'm not aware of any firmware upgrades to goose that 5ghz. And I still don't have the speedtest that oldmanriver1 has shown that tests to the modem, I can just test to my s10+. ... View more

Thats good to hear oldmanriver1. I had an outage a few hours and it was indicated on the outage map. All was back up in some 6 hours and stable. Agree with you on the 5ghz and xb7, it has about a 20 foot less radius power area. With it moved from near a window to the other side if the room, more centered to the house and still upstairs I get wifi, but my downstairs directv box and firestick need the 2.4ghz for that strong signal, that were 5ghz. I still don't get 1000 out or your test to the modem even on the ethernet test, more in line with 950, and half that on the s10+ if I sit 5 feet from the xb7. If downstairs maybe 230 on the s10+. I find just turning off the phone wifi and using the att 4g lte while at home works fine and gives better battery life. Thanks for the update ... View more

Oldmanriver1 - I still can't find a gateway test so have to settle to my devices. Are you doing your test on ethernet to a pc or wifi to your s10+? I am 5 feet from my xb7. On my s10+ and 5ghz, xfi test gives me 518 down, I didnt run it for up. On speedtest.net I get 571 down and 35 up. Going to my ethernet pc xfi gives me 717 down, yet speedtest.net gives 944.8 down and 39.1 up. Then something I found in xfinity is myspeedcheck.net and it gives my pc 947.8 down and 41.9 up. I'm not too impressed with the xfi numbers. Here's a full link to the spellchecker I found: myspeedcheck.net/speedtest/xfinity-internet-speed-test Walking downstairs and my s10+ goes to 421 down and 41 up. Guess I'm about as close as they're going to get me to 1gigabit but would sure like that gateway test.. ... View more

Oldmanriver1- I agree with you and disagree with nubsors statement. The test to the modem to verify plan speed is from the substation nodes and does a loop back speed and error check to the modem. That said, it was when I did them many years ago for a company connecting TV and radio stations to mainframes. I wouldn't think xfinity wants the customer to see those numbers, and get pics of it because they always tell me it looks good. Whatever device that initiates that test is irrelevant. It kicks off the test but isn't included in the test, unless its the test that I see and then it does run to the device. I checked all the screen options and never saw that I could do this test to the gateway,, I can only run to a device.. If I run through a router it drops the ethernet speed in half,, but straight from the xb7 it runs fine to my pcs with gigabit ethernet cards.. You have the s10+, I do too and thats all that can use the wifi6 for me. Its speed being wifi tested like 413 down and 40 up so wifi is not giving and won't give plan speeds. Plan speed is just to the modem. Modem drops it some for the gigabit it sure seems. Then cable quality and length and ethernet port and pc can drop the speed more, that I agree with nubsors. Wifi6 seems to eat battery more polling constantly too so I use 4glte at home. I fear doing any modem reset not knowing what may be set to reload but I should check my software version and see if it matches yours. ... View more

I go to Connect, then more, then xfinity speed test and it only allows for the speed to a device. I don't find a test to gateway. Certainly would be interesting to see though. As I read my last reply it seemed a bit pointed and certainly wasn't meant to be. Guess I fell into the mood of like talking to the recorded message when calling comcast. I couldn't find what others say can test to gateway, I get these results, and techs come out and say thats pretty good. Thanks for all the input though, I'll see if I can find that gateway test - maybe I missed an xfi update.. ... View more

Correct, I said I didn't know of the test to the modem, and I showed what the tech got to the modem. I haven't tried the xfi test or wherever it is. It shows at best, I have never got a megabit out of the modem, hardwired, to 2 capable windows 10 desktops. And that wifi is cut in half to my fastest device, the only one capable of wifi6, that I suggest is a marketing ploy available to few devices. Meaning that it will be lower on all other devices such as a chromecast or Amazon firestick. And pointed out the 5ghz is weaker so a chromecast or firestick might default to the 2.4 rather than 5ghz since the 5ghz is weaker.. ... View more

Thanks for the pics oldmanriver1. I wasn't aware of any changes or ability to check to the modem. Techs out checked 1100 into the modem, 2 windows 10 pc cat6 ethernet can get 875 to 940mbps as a norm. S10+ on wifi6 - I assume - is cut in half. I just got 413 down and 40 up on s10+ downstairs with xb7 upstairs- seems normal. But I agree the 5ghz is notably weaker and had to move the xb7 more central to the house and a repeater I have in a room window - I had to put a box under it so it could receive from the xb7. But its working now to its best. I find the battery life in my s10+ drops noticeably with its wifi on so at home I turn it off and use AT&T 4Glte. Good comments from others too. It gets me when I drop service and look under my account for outages it says all is good no trouble found. But look up the map of outages it shows me green and the same spot, a building by the expressway 1.5 miles from me, that I've gone to and verified there, it will show red and 1-50 or 1-500 customer down. I'll be down, they say no you aren't. But for now things are what they are, good thread.. ... View more

To oldmanriver1 - i managed to settle down after the last tech visited and said nothing was wrong. Yeh, at my house but I said it was reported at a main area around me. any way - I set the names to the 2.4 and 5 to different names. Then I connect to that name and get my 5 instead of the modem deciding which to feed me. It is shorter distance no matter where I move the modem compared to the xb6. Wifi6 speed is good for about 45 feet. It sure doesn't seem to be worth the print - ITS WIFI6 AND IF IN THE SAME ROOM YOUR PHONE CAN REALLY GO FAST! like streaming music or Netflix or - what does my phone do needing that speed? Well good cuz ya lose it going into your yard! It's been working well enough for a few weeks here. Cabled to the modem speeds have been 720 to 920, wifi is 379mbps down and 39 up right now 2 rooms away from the gigabit plan and xb7. To timmytommy - yep its frustrating getting transferred and testing. A rep said she saw i called like 26 times in 28 days - something like that and getting past that recording and reset the modem is maddening. Good luck in another service. AT&T with 25 mbps is the only alternative here. But I've been with Xfinity forever it seems and 25mbps just isn't internet. ... View more

Thanks for the input Tek-- after all the problems and a repairman out Monday, they found no problems. Of course they didn't. The problem is a weak modem/wifi and its auto switching channels - or failure to, and the lines bounce. Odd they didn't see anything this time but did last and just cleared it, per a call to CS. AND, I believe it was Wednesday or Thursday they dropped the circuit for some 6 hours for repairs. They posted it on my account page. Had a box to check for text updates, the text came in some 18 hours later. Since then the lines have been stable - guess they'll drop now I said that. I moved my modem, kept the xb7 as the xb6 got a red light and I couldn't beat the dead horse any more. I've been good for 4 days. If you can keep your xb6 while activating an xb7 and have time to call - give it a try. But for my experience I find that wifi6 is junk, unless you're in a room with the modem some 40 feet. If you can't see the modem, or are more than 1 wood wall away, theres only a weak signal- get a good carrier signal for your phone cuz that's all I find that works with the wifi6. The last agent I talked with said she saw my calls and I did 26 in the last 28 days. ... View more

Oldmanriver1 - absolutely! Everyone I manage to talk to is polite and understands my frustration. AFTER I CAN GET PAST THAT HORRIBLE I SEE NO PROBLEMS WITH YOUR MODEM , ARE YOU READY FOR ME TO REBOOT IT, THE TECH WILL HAVE THIS INFORMATION READY AFTER THE REBOOT. Thats maddening. Next is that xFi process. I have gone back and forth xb6 to xb7 so much. But I still hold to my testing and numbers in a previous post. The xb7 has performed for me with less distance and stability than xb6. I get high wifi6 on my s10+ when I'm in the room with the xb7. If I'm in there I CAN USE THE DESKTOP and ethernet speeds. I get 4 ports in xb7, had 2 in xb6 and added a netgear for 5 ports. Slowed some but what does adt need? I've got the xb7 working, if I didn't have a handle on entering 10.0.0.1 and setting things I'd certainly be nuts/nuttier messing with xFi. ... View more

Good hearing from you about this. I got xfinity out again Monday, 8/24. Matter of fact tech but he checked at the xb7 feed, at the house connect and at the box in the ground. He said it was all clean and for the 1st time in 9 days it seemed to be as the xb7 did stay up. You say your iPhone taps 800+. I'm betting thats right beside the modem. I find it dies 50% just walking into the hall. I get a max of 600 on samsung s10+. Drops to 300 in the hall and further into the bedroom. 250 to 300 downstairs, and just walk out the front door - almost under the window where the modem is i am 175/150. And I can get that off at&t 4g in the same spot. I find the xb7 way less powerful wifi wise. My xb6 that I was swapping and checking gave a red light saturday and flat died. I never could get it back up, so tried the xb7 and it works. BUT, I FIND IN MY TESTING- and its been haunting me since I started this upgrade. The xb7 doing its band swapping, 2.4 or 5 for the better signal is dog tired if it really works at all. So I separated the ssid - 2.4 has its name and 5 has its. Next, I changed the channels for each from automatic to manual and picked my channels. 2.4 is on channel 1 and 5 is on channel 149. Poof, instant better. I have 4 amazon firesticks. 3 chromecast and they work. Ethernet to 2 desktops are 850 to 930, flat can't goose another bit byte mega nothing else out. That wifi 6 is marketing garbage. If you can't see the modem, you don't get that speed. High freq line of sight, same for the 5g hype. Now there are 2 speeds for that, home through walls is sooo slow, or arena big building line of sight for faster. Back to xb7. It has 4 ports, it doesn't swap between 2.4 and 5 - AS I TEST IT- as fast as marketing says, it's range for wifi is noticeably weaker than xb6, i changed from same name ssid to separate, and picked my channel - and thats how I've managed to keep it running since Sunday, being Wednesday now. Right now, in my front yard about 20 feet from the bedroom window so 30 feet from modem with lap siding not brick I speedtest 186 down 31 up on s10+ and my ha cha 6 by the wifi icon. Swapping modems and testing wore me down, I plan to return the xb6 today. Hope this helps. ... View more

I'll just ramble about my service call Friday, 8/21. Tech arrived at 4:30 and I was text about his arrival. That is good. Darryl, I believe he said he was, was very good at listening and doing something to check the problem. I told him of my tests, of them showing no outages "at my address". But as I hunted I got an outage report showing my location and the outage 1.5 miles west with 51-500 affected. That was on 8/14 - and again on 8/20. He had his contact run a test and they pointed to an error at my box in the yard. WHY didn't those other "tests" show that?! We went to the box and connected his monitor and red lines covered it with errors. The mystical THEY TECHS could see this and said it was from where the other 2 outages - that didn't exist in my testing techs - BUT ,, it's friday night, only 1 person, and most likely wouldn't be fixed until Monday. But someone saw it. NOW, I have nothing to show it happened. No ticket, no proof, the mystical THEY TECHS and Darryl are gone. My speedtest shows on a desktop to ethernet, 4 feet from the modem, 550 and 606 down with 41 up. It showed 920 or so yesterday after a good activation. Good enough to run, not what I'm paying for. S10+ 1 foot behind the modem is 605 down and 41 up wifi on the xb6!!!! My other desktop testing to Memphis gives 951 down and 41 up. Both are on cat 6 directly into the xb6 ports. Can't complain about these testes at 7:41pm on 8/21. Similar to what I had last night, but woke to 5 or 10 then 1 in S10+ wifi, and very slow screens painting. Or ethernet testing at 550 or so. SOMETHING is working now. Tech Darryl was very good, he said call and tell Comcast to send me pods. I'm too worn out for their fight. Billing me 39.99 for the tech to check their bad lines too, I'll hope to get that dropped. That's it, SEEMS to be working fine at this moment, fire sticks seem to be doing good.  One thing, my directv genie (54 I think) connects but tests just HD, not HD 1080 or 4k, and it did a week ago before I tried the XB7. Thanks for others input. Hope I rambled about something you've seen or questioned.  ... View more

I would like the wifi6 but its range is too sad as well as it's wifi 2.4 and 5 - as I have tested. It did work the 2nd day and night on all fire sticks and chromecasts. On the s10+ the wifi6 was very fast too, but go into the front yard some 50 feet and it all went back to plain Jane wifi. My AT&T 4glte clicks at 130 in Southaven- until I leave my yard. Guess I have a close tower. But going back to the xb6 replacement has been a 3 day horror too, I replied in another post of that. Waiting on a tech to call now. 3 to 5 and its 3 now. Their cs just do not know the modems. Everythibg has been locked into that terrible xfi instead of just going into 10.0.0.1. I tried naming 2.4 and 5 with different names- didn't see much difference other than I KNEW if I was getting 5ghz because I used that ID. I'm not too sure this modem knows its switching like I want it to! ... View more

Thanks for that app info. I'm waiting for a tech at 3pm, its 2:50 and raining like crazy. Last night about 11pm both wired desktops showed 930 or so down and 41 up. S10+ showed 400 to 500. This morning both desktops 660 to 750 down and 4 to 7 to 1 on the cell wifi. It's squirley on the xb6 at best. I'm very disappointed as I've been doing this since last Friday. Saw an xfinity bucket truck on my street at 730 and again about 2:30 heading the other way. I don't want to do that reset the modem, I want someone to see it dead . The xb7 at least was lasting 2 days when I put the xb6 replacement on. And I tried that was a very trying problem. Finally got an American tech who saw it didn't activate completely and poof, everything was great. For 1 night. ... View more

The thread seems to be idle, so I'll ramble about the xb6. I plugged the replacement xb6 in Wednesday, thought it was great but uploads showed just 5mbps.. The xb7 has run fine and 4 firesticks have stayed connected, as have laptops, and chromecast since tuesday afternoon through today, Thursday 8/20. I find the fast ax speeds drop on my s10+ - BUT - if I put it into airplane mode for just a moment, then turn airplane mode off - the speeds get great. I mean from like some 127mbps to 500mbps with I assume the AX kicking in. I find the range of the AX is too funny low. I've read on tests of 10 meters behind 1 wall, and 15 meters behind 2 walls. AND WE GET EXCITED AT THE SPEEDS??? FOR SOME 44 feet behind 2 walls!! anyway. I have tried 2 days to get to talk with someone at comcast. The activation will not complete for the xb6. at the end the xfi just has its circle spinning. Speedtest shows some 700 down but will not give over 5.8 up!!! BUT, the xb7 that I just took off shows 850 down and 41 up. It's not the line, comcast shows me with 3 modems under my account. I've been holding a 3rd time for comcast and am at 40 minutes now. Add to this that Memphis gave out 100,000 laptops and tablets for their home school stuff _ I may just plug the xb7 back in and take the ride with weaker wifi and it's wierd wifi to ethernet handling. . ... View more

From Friday to Tuesday I've had bad to no wifi, 3 xb7, and good 800-900 ethernet on a machine that has a 1g port and cat 6 cable. A replacement xb6 arrived Tuesday afternoon, I was on an xb6 but wanted those xb7 extra ports and to see that ax on my s10+. ALL OF A SUDDEN, AND I MEAN LIKE 2 PM TUESDAY, my s10+ could get on the xb7 wifi. It reached sites that wouldn't load, it ran speedtest.net, it did everything through the xb7! I tried the 4 firesticks- all ran great. Like someone turned on some magic switch. I checked the xb7 software, the same I had com_3.14s10p2 . Ran a speedtest on my desktop - got 302 down!!! Say wut!?! Moved the cable from the 2.5g #4port to 1g#1 port, got 850 then 817, then 912 down, all 41 up. 3 laptops work, getting 127 down- in that area and they're maybe 20 feet away in other rooms. Outside my s10+ on the xb7 wifi got 135 down and 37 up, downstairs it got 500 down and 35 up. I don't know what happened, but something definitely changed and somewhere in the noon to 2pm time frame. And my adt cameras show through Pulse and they come up quickly- the pulse box is wired and in #3 slot. Ssooo, do I put this xb6 back on?? I think I'm keeping this xb7 for awhile and running and checking stuff. But the xb6 is very nicely packaged - really looks new but I wouldn't think it is. 912 ethernet down is unusual, I've normally had 850-880 with the xb6. The speed on my s10+ - I assume it's using that wifi6 -AX- because my icon has a tiny 6 by it - can't complain about 629 down. Guess a week or 2 checking will tell, lose a signal, back to the xb6. ... View more

simonoaks- I agree on the ethernet speed. It's that slower less range wifi. I have 3 laptops and a wireless router working - but of 4 fire sticks - none work, no signal and I've unplugged their power, moved the xb7 some 15 feet closer, firestick will come up then drop the connection. My s10+ can not run a speedtest, wife's s9 can't. We can't stream to chromecast, no wifi. I'm waiting on UPS to deliver my replacement- hopefully the XB6. Wish I could have kept my XB6 a few days but local store insisted on having it back before giving a new XB7. The XB7 looks great on paper, all those antennas. Shame they can't reach out or handshake with the ethernet better. ... View more

Oldmanriver1- I test to Memphis and olivebranch with my 3rd xb7 from xb6 and range from 550 to 930 with the 1g service. Have the same experiences calling. Its all great from the Phillipines but obvious the wifi isn't shaking hands with the ethernet as well as the xb6. My Samsung s10+ can't run a speedtest on the xb7, and most web sites take 30 seconds to a minute to load. All 4 amazon fire sticks fail to load and streaming from my s10+ to chromecast can't get to the chromecast because the wifi is a dud. I'm supposed to have an xb6 here tomorrow, they had to ship it as memphis and olivebranch didn't have any. I moved my xb7 from one room to the hallway to get closer to a firestick, still dropped the signal and never had a problem with xb6. Ta da- an hours with a tech on Friday, 30 minutes Saturday for a software load, and an hour 45 Sunday plus a drive to olivebranch to order an xb6. ... View more