Community Forum
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
About Mjb55
since
03-12-2020
11-16-2020
Mjb55
Frequent Visitor
16
Posts
0
Kudos
0
Solutions
11-16-2020
05:50 AM
Oh yeah bills make no sense on the times you go away from a normal bill shows no add charge or credit on account or how they appyed anywere make it and miind job and should not have feel this kind of stress
... View more
11-15-2020
09:45 PM
Yes and other things are happening. <Edited> thier is no contact to corporation or out come for <Edited> employees run thier own show <Edited>
... View more
11-08-2020
10:37 PM
Has anyone noticed how mobile care billing statements change layout when billing errors happen? Or <Edited> maybe it just on my account but very shadey. Me thinks something needs to be investigated any input?
... View more
11-08-2020
01:06 PM
Why can't.i get a xfinity employee to help with terrible customer service only so much the call center or chat support can help with and I'm above thier help
... View more
11-04-2020
04:36 PM
Does anyone know how to reach the mobile care escalations department I have one of the directors personal cellphones but have not received a reply or call regarding an issue with another and told phone needed to be exchanged be cause of software defects and only photos app with high mobile data usage and I have like 51 total pics on phone and have been stuck in limbo and have a motarolla tech remoted into my phone I still believe he is now because it was a 24hr test and back ups and security downloads and do believe I'm gonna hear today he finds or found nothing wrong but why nemous times been told they want me to pick an option to start warranty and none at mobile cares call center will supply that number and why should I settle with a used phone when I know xfinity a permit agreements and policies have an option to process manufacturer's warranty thru xfinity and receive a either new device if available or a like new device complete in box with charger and cable with a manual in the box and that's word for word in our agreements so I have done process before on June ,30/2020/that order processed and now 10/28/2020/another warranty nightmare has begun with and oh well I'm just not get involved with no call backs and no corporate phone number and no help period but they do tell me to deal with motarolla and pay for a service I don't want or need and all I want is to use xfinity for the exchange under warranty and this time maybe no extra device payments because under warranty last time my device payment went back to a higher number and actually should have mirror the other device on account and actually minus. 1because I had to pay for taxes and first device payment so it would shipp to me so I'm back to 20and other phone is at 17to go so my device would have 16technally I'm sorry for no punctuation I forget that speak to type you have to say period or question mark and don't know how to go back and add things get messed up I've tried
... View more
Latest Tags
No tags yet
