I purchased an LG XPower from Xfinity Mobile. I used the phone for two years with xfinity mobile and then upgraded to an iPhone. I wanted to reactivate the phone with xfinity mobile and get a new number for my husband. Support is telling me that my xfinity mobile phone, purchased from xfinity mobile, used for two years with xfinity mobile cannot be reactivated because once it is inactive, it no longer works on the network. Garbage. Can someone please help?
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