With the kids out of school & us working from home, data usage is going to SKYROCKET in the coming weeks/months. Is Xfinity going to waive Internet Overage Usage Charges during this Covid-19 crisis or are they going to gouge Customers and take full advantage of this event to our detriment? It'll be interesting to see how the company responds to this unprecedented global event.
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I have a FLIR MPX DVR (home surveillance cameras) that the mfg stated needed to be set up with Port Forwarding to view the cameras from my phone, ipad, etc. when I'm not home. Went thru all the steps to set it up thru the modem, then the troubleshooting, then the call to Comcast, etc. & it still doesn't work. Used the 'open port check tool' and found out the Port that we need is 'Closed' - had 2 Xfinity Technicians at my house for 2+ hours trying to fix the issue (without success) - they were on the telephone with 'Level 2' technicians who also could not solve the problem. I need Comcast/Xfinity to Open the Port, Assign an IP Address so my system works...and I keep getting some repititive message that XFi Advanced Security is blocking a threat from my camera system! This is proving to be one of the most frustrating experiences I've ever had with Comcast - which I use for cable, phone, security, and internet...
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