So after hours of chat messages and calls with customer service I was directed to their "Customer Security Assurance".
They "assured" me that those emails (firstname.lastname@example.org) are NOT from Comcast.
What a strange coincidence that I started receiving these the day I signed up for a Comcast account. Which leads me to conclude that either:
1). Comcast has intentionally sold my information to a scammer.
2). Comcast has mishandled my information in the stupidest way possible so that new customer's data is immediately available to scammers.
I can forgive this company for pretty much being a monopoly (I don't have a choice in service where I am), but by the old gods and the new, take some basic security precautions when you sign your customers up, it's 2020 you troglodytes.
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I have tried every customer service avenue to get these emails to stop, so now I'm asking the community.
I keep getting repeated "Service Related" emails from email@example.com, a couple a day sometimes ever since I signed up. There is no unsubscribe button, and I have unsubscribed from all emails in my account control panel.
They are just repeating the same ones over and over, and it's quite annoying. I marked them as spam, but I'm afraid that actual account emails (like payment failed processing) might get sent to spam as well.
Something is broken on their end, and customer service has been less than useless in offering a solution.
If anyone has run into this problem and knows how to fix it, it would be appreciated. I have attached the list of emails I'm getting plus a portion of one of the emails.
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