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About lisamariew
since
01-24-2020
04-30-2020
lisamariew
Frequent Visitor
12
Posts
2
Kudos
0
Solutions
04-24-2020
12:45 AM
Yes, it checks out. This site says that there is a current work order in process as well when I try to access my current services.
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04-23-2020
06:20 PM
I got an email a few days ago stating that my account has been cancelled and will terminate on the 25th. No idea what happened. Can someone at least stop that from happening?
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04-20-2020
04:12 AM
I had to finally report them to the BBB tonight as they have not solved my bill increase since January. It's not legal to charge us but not permit us to discuss or dispute the charges with a living person. How is COVID keeping employees from answering a phone at their home office?
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04-20-2020
03:34 AM
Wow. So I tried to email an employee and was warned that I would lose my account and everything for sending "unsolicited messages". This company is a joke. I'll be contacting the B.B.B. now.
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04-16-2020
09:45 PM
Getting warning of disconnection notices now. Can an employee please clock in and start helping me?
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04-11-2020
02:44 PM
Got the next month's bill with additional fraudulent charges. It's over $300. This is crazy. Is anyone here?
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04-03-2020
07:58 PM
I was overcharged on my bill due to a fraudulent charge for data overuse. I have talked with several agents several times and was promised that the charge would no longer appear on my bill but it has now RE-APPEARED on my bill. I've been a loyal customer for years and have no way to pay my bill that is past due as I can't talk to an agent to remove the charge and allow me to pay. If there is an agent here, please respond to me soon so that I can remove the fraudulent charge(s) and pay my now past due bill.
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01-24-2020
12:39 AM
2 Kudos
In Dec. and Jan. I am suddenly exceeding my data usage by hundreds of GB's each month. What is going on? I've never exceeded the 1,024 GB's before and suddenly I'm going 100's over the limit? I've seen a LOT of people complaining about errors. Is this happening again to new locations?
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