Did anyone get this sorted out with Comcast? I spent hours on the phone trying to explain my issue to someone but got NO WHERE! I noticed my data usage has gone over the 1 terabyte every since I got an increase in speed around October. The tech I spoke to today made me feel so stupid like I have no idea what I am talking about, but after reading through this I can see a lot of people are having my same issue! I ended up just cancelling my account because this is ridiculous and I am tired of being charged for going over my data when I know I clearly am not streaming THAT much tv. If anyone can help I would really appreciate it!
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