I cannot get On Demand. Not since Nov 24. I have unplugged/plugged countless times. I have installed new boxes. 4 techs have been to my house. They have tried 7 different boxes-Legacy boxes.None work for On Demand.Error code C17 (I have 1 Legacy box working on another TV .It works well.)
Techs rewired my house(-unnecessarily, I think, and sloppily, running the wire down on the ground,in the grass next to my house.) I have called Customer Service countless times. I cannot use Hitz , the replacement for Cinemax, for which I pay extra.My Internet is FIOS-an excellent product which NEVER goes out, unlike Xfinity, which goes out often.
I cannt understand why On Demand is so difficult, unless Comcast is now requiring us to buy Internet service. If so, I will need to switch all my products to Fios. I have been a Comcast customer since 1976, and would like to remain. CAN YOU SOLVE THIS PROBLEM,Please?
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