OK...I have read ALL the complaints about data usage. This is an Xfinity site! Outrageous! They have still not answered all this outrage. Simple. My wife and I are retired. We are NOT computer people, gamers, or big smartphone users. 6 Devices in our house. We followed all the guidelines for usage when we cut the cord last August. I set up a spread sheet and monitor daily. We go over a TB every Month! Two OLD PEOPLE!!!
After calls and calls I was finally told to go on their app that gives me usage by device. The numbers aere simply wrong. We have to believ their numbers or go away. Yes, I believ it is a scam and so many times I have been tempted to do the %0.00 extra and go away. It really isn't about the money. It is SO typical of the Canle Industry mentality since their inception. "MUST increase usage by customer to increase profits". I will get out f this some how, even if I have to drink more often. LOL...However it isn't really funny...the cable and internet compaines are indeed out to get us. I guess we are all in on the conspiracy. I do know one thing...changing to internet only and cutting the cable has only made me HATE COMCAST more!
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