VERY POOR SIGNAL AND DISCONNECTION.... I was pretty satisfied with my old router and made a change to XFI since I heard and seen advertised how Great it is. Well, since I installed it about 2 months ago, I have had nothing but problems. Have called Xfinity multiple times and the last technical assistant tech was very helpful and understanding. She very specific annotated the account and forwarded to a supervisor. Well, the only thing I received was a phone call from xfinity person telling me to fill the pod analyzing form on homewifiassessment.xifinity.com. Well that's useless since I initially received an email from xifinity stating that the signal when analyzed was strong. It's apparent that their anylyzing test system isn't perfect because of the amount of weak signal I'm receiving when doing the speed test. Bottom line, I need the pods to be sent to me and I can't get anyone at Xfinity to help in making this happen. It's apparent that I'm not the only one with this kind of problem. CAN AN XFINITY SUPERVISOR OR UPPER MANAGEMENT ASSIST WITH THIS PROBLEM!!!! I'm paying for a system that isn't working corrrectly. I'm about to get rid of the XFI and go back to my old system.
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