I am new to this thread only because I’m searching for why my data usage has skyrocketed in the past week or so. As I scroll through the hundreds of similar complaints over the past few months it is quite obvious that these are not individual problems, they are COMCAST PROBLEMS! As I’m sure everyone has noticed, there is a cookie cutter Comcast response stating something like “Were very sorry, we’ll credit your next bill, blah blah blah. Hey Comcast, why don’t you actually look into your internal data measurement tools to find out why this phenomenon is happening?
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