Never had a problem when it was in labs , but labs are experimental and then if it works and we like it they implement it. obviously they received good feedback , I love it and since they took it out of labs it works on more channels. But yes i agree, we all know how to use it , it's not working not on any channels and this has been going on since atleast end if October. We just want to know if comcast still has this, it's the reason I got comcast actually, I liked the smart resume at a friends .
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