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ecinut · ‎12-03-2019

Again, this abrupt dropoff in Comcast's table of monthly usage bears absolutely no relationship to any change in our web/smart tv usage, as we have not changed anything since being notified of the overage, so entirely non-dependent on user behavior.

ecinut · ‎12-03-2019

Oddly enough, the usage spike dropped off at the beginning of this month, and shows about 18gigs used through this morning, which matches what my Netgear Genie monitoring software shows.

ecinut · ‎12-01-2019

I am experiencing the terabyte overage/usage spike starting with November usage, and to my knowledge I was not notified about being one of the affected users, so it seems that at least in my case the problem is still not fixed.

ecinut · ‎12-01-2019

As per the instructions in the original thread, I am creating a question specific to my account. November usage spiked compared to prior months (2 to 3 times the monthly usage of all prior months) and the ComcastJessie post states the mis-metering problem was fixed during the prior month. I believe the metering is incorrect for my account. I have not taken any of the nerdy port, ip, fixit/troubleshoot steps recommended by other forum users, but I have verified that no unknown devices are accessing our router.

About ecinut

Re: terabyte monthly limit overage with no change ...

Re: terabyte monthly limit overage with no change ...

Re: Internet usage

terabyte monthly limit overage with no change in u...