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About ecinut
since
12-01-2019
12-03-2019
ecinut
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12-03-2019
10:01 AM
Again, this abrupt dropoff in Comcast's table of monthly usage bears absolutely no relationship to any change in our web/smart tv usage, as we have not changed anything since being notified of the overage, so entirely non-dependent on user behavior.
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12-03-2019
09:59 AM
Oddly enough, the usage spike dropped off at the beginning of this month, and shows about 18gigs used through this morning, which matches what my Netgear Genie monitoring software shows.
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12-01-2019
02:32 PM
I am experiencing the terabyte overage/usage spike starting with November usage, and to my knowledge I was not notified about being one of the affected users, so it seems that at least in my case the problem is still not fixed.
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12-01-2019
02:30 PM
As per the instructions in the original thread, I am creating a question specific to my account. November usage spiked compared to prior months (2 to 3 times the monthly usage of all prior months) and the ComcastJessie post states the mis-metering problem was fixed during the prior month. I believe the metering is incorrect for my account. I have not taken any of the nerdy port, ip, fixit/troubleshoot steps recommended by other forum users, but I have verified that no unknown devices are accessing our router.
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