Thanks for trying to help, and I don't want to be rude since it says you're not a Comcast employee, but I think you're missing the problem. Comedy Central is no longer included in my 'Preferred' package without me coughing up an additional $1. I will absolutely not be downloading an app and giving Comcast any of my phone access. The online streaming on my computer gives the same message as my TV does: "Give us $1 or take a hike". To be clear...I went to bed with my purchased channel Comedy Central intact. I woke up and my purchased channel had been taken from me. When I called I was explicitly told that the Jacksonville FL market is being extorted for an additional $1 ransom to get my channel back. It's also notable that Comedy Central is the ONLY channel in their 6 tier comparison that is only included with the 2nd lowest package and then removed from the higher priced packages...just so they can scam the higher tiered customers out of another dollar. This is a deliberately nefarious move. By making it $1 they believe most people will just hand it over because it's 'just $1'. They also know that many lemmings out there will see people like myself - who are rightfully angry - as petty complainers who should just pay the dollar. No. Absolutely not. Under no circumstance will they get my additional $1. They take enough every year by jacking up the price. It's principle and it's the final straw.
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We just received the 'subscription required' notice for Comedy Central. Yes...Comedy <Edited> Central. The on screen pop up states "Required Limited Basic Xfinity TV service and Box."...and that it would cost me another $1 per month. We already have service ABOVE the on screen stated requirement. When I called support to get this fixed...it was then called something else entirely...some form of 'additional channel pack'. The talking points the rep was given is that this move includes CMT...which isn't true because that channel was moved to a separate sports package several months to a year ago. <Edited> We were already considering leaving Xfinity and going all in on streaming. This move is the final straw in our decision. I was told this is a Jacksonville market move at least for now, and I'm not sure if other markets are affected. Comedy Central is one of our most watched channels as I'm sure it is for others. Either it gets restored into our already OVERPRICED service or we're done. You will not get my $1...or any of my other dollars if this isn't fixed.
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