I had it installed, then uninstalled because of the awful interface. BUT, I had the same problem as you. TRY THIS: If you have a VPN, turn it off during the download/install and authorization process. It finally installed again. I also set my vpn to ignore the stream app ... and was successfully able to use it again. Sadly, the interface is awful. IF ONLY, I could simply use the fire remote voice to select a specific network, rather than having to scroll through a channel number sort rather than an alphabetized default guide. AWFUL interface.
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