I’ve had the exact same issue. I recently moved, and have tried using Xfinity Stream app on both iPhone 8 and iPad mini. App opens and is functional, but Live TV only lists 4 obscure channels, no DVR, and Favorites are from before my move. It’s as if the app is associating with my previous service address, even though using current service address login. No issues with Stream in browser or with cable box itself. Have spent combined 3.5 hours on phone with Xfinity customer support over last 3 days to no avail.
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