About Seattle206

Almost certainly spam/scam that has nothing to do with Xfinity. But, we can see if someone who works there weighs in... ... View more

When I was trying to hunt down the Broadcast Fee and Regional Sports Fee that were not mentioned by the associate nor in the account summary that I signed. I ended up having to go directly to the government site for my city. Maybe your city has one too...   https://www.seattle.gov/tech/services/cable-service/cable-and-internet-rates ... View more

I went to speak with someone at the Xfinity Store, Nov 10th (yesterday). Still waiting for a resolution... ... View more

I feel your pain. The only reason we knew they would do a hard pull when we initially set-up our accounts was because we asked. The associate didn't say a word and it's not in a printout. Comcast needs to realize all their staff aren't playing by the book. Hope the hard inquiry is removed for you! ... View more

Yep, no free Netflix. You have to already have your own Netflix account, and just use the cable box for streaming. Most people already have a smart tv, fire stick, chrome cast, laptop, phone, appletv, roku... Lol to watch netflix on. ... View more

I think they weasel around it by saying "up to" whatever speed, and never commit to a minimum speed... ... View more

This is the info page: https://www.xfinity.com/learn/digital-cable-tv/svod/stingray-karaoke?pc=1 Hope they let you remove it! Stay persistent. ... View more

@Again wrote: Your wife didn't take over your account; IOW, it wasn't transferred to her name.  She has a completely new account, and yours was closed.  If you were in a contract, then the ETF would apply, which is probably why they are refusing to refund the fee.  [I have no clue why you've been charged twice, though, unless you also have Home Security.]   I'm guessing [rightly or wrongly] you were trying to avoid higher prices on your account by closing your account and having someone else in the household - in this case, your wife - sign up for new customer rates.  Given the fact they charged you $230 you went back to a 24 month agreement after your contract expired and then decided to pull the switch, at which time you garnered the ETF.  At least, this is what it sounds like occurred.   This is just my opinion, and I have no information to confirm or deny this, but I think that Comcast is getting savvy to customers who do this in order to get new customer prices.    You're plain wrong. She has the same prices that I have; same service and same address. As I said in my original post, we went to switch the names on the account. And THEY told us that the way to do so was to close the accounts. And THEY told us that there would be no ETFs. We never asked for a new price nor mentioned price. ... View more

I too would like to see an answer for this. ... View more