I need to return a modem, the problem is that the system does not see to old modem . It only sees the new one i bought, so it wont give me options to choose the old modem to return. Im getting charged more money for not returning the old modem. How can i get a label to return my old modem. Please help i cant afford to be paying $15 extra just becuase i havent return the old one, because im not given that option it only sees my current modem which i purchased. please help??
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