I got an additional cable box for my upstairs bedroom. I realized AFTER I mounted my tv on the wall that I was looking at the wrong cable input in the wall and the coaxial outlet was actually across the room. So the coaxial cord that came with the self installment kit didn’t reach so I went and got a 50ft cord from Walmart. I got home and did everything the instructions told me, but now I just keep getting a screen that says “We’re not able to connect to this set top box” I don’t know what I’m doing wrong.... and I’m not paying $70 for a technician to come do something I can simply do myself. I just don’t understand what’s wrong. I’ve unplugged and plugged the coaxial cord, HDMI cord multiple times and the message keeps popping up. Any suggestions on what I should do?
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