About Clo5

Clo5 · ‎11-30-2019

Keep both on same name and password it will connect to ur devices accordingly.. if u assign different name and password to each band I'm pretty sure u would have to change each device manually It's a big hassle .

Clo5 · ‎11-30-2019

Are you connected to Xfinitywifi or your home network. You get both when u sign up with Comcast. If on home network is it password protected(WPA2 PSK) .. u changed your password and still new device connected so I would check the Mac address and see if it's anyone if my devices or I would make sure I don't have my hot spot on.. there are certain apps that can find out in more detail ... (FING network tool) Download a VPN

Clo5 · ‎11-30-2019

Note down everything ( proof ) Call and check your accounts with your financial institutions/credit card companies, etc, get documents of all inquiries and file police report.. obviously change your password on everything on just WiFi... Pay $80 a month a get u a VPN(virtual private network ) and protect your network.. that's what I do

Clo5 · ‎11-30-2019

Go on your Xfi app and check the Mac address for at suspicious device and then check your modem/router Mac address usually under box. If there are the same then no worries. Oh ya did you password protect your home WiFi ?

Clo5 · ‎11-30-2019

Make sure u have the same WiFi band connected.. or manually do it wait for Orange light then go to WiFi on phone and connect to Amazon-CTL network and follow steps on Amazon Alexa app on phone.. that's an open network so don't leave in auto connect and make sure u forget network after you connect to your actual home network..!

Clo5 · ‎11-09-2019

Just went the other day and replaced the box for free from the Xfinity store and now I have the Arris 3482G. Before my wifi would ask me if I wanted to connect to 2.4 or 5 and now it doesn't ask it just does whatever it wants. Also the main reason I went and got the new box was because customer service person said it runs IPv6 but it's still on IPv4 it says... My Android has IPv6 and my VPN keeps shutting off my mobile data on my phone because of this... How can I change it to IPv6 and if I can't how do I run my VPN thru Arris 3482G.. Please help

About Clo5

Re: Band steering question

Re: Xfi new device connected

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Arris 3482G