Xfinity Mobile is so frustrating! I am about to have my $250 prepaid card and I asked the CSR to have it send to my residential address using FedEx or UPS with signature requirement. And they just won't! For a $250 Prepaid card, they will use USPS with no tracking and no signature required!!! That is unacceptable!
When I asked if I could have a mailing address, they told me they must send it to my residential (where USPS is the worst, and I haven't been receiving mails via USPS for a month)! I'm so disappointed! Guess they don't care if the $250 prepaid card is lost or not. If that is the case, and if my $250 should be lost, I guess I will complain through BBB then.
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