I previously used an OBI202 VOIP adapter connected to a DSL modem and my Google voice number to send many faxes some of which where many pages. Never had a problem. When Xfinity was installed on the street I switched from DSL to utilizing a customer owned Arris SBG6950AC2 with 25 Mbps service. Everything works fine except for faxing. Using the same network configuration (a 10 dot) just can't get a fax to go through from either my new HP7740 or my Epson ET-4750. They both dial and there is an answer but then get "Communication Error). I also hooked up my antique fax and it won't work either. Note that voice calls work fine and are clear.
Since it's a customer modem I have some access to change things other than firmware. Can I ever get this to work or am I "beating" a dead horse? Really want to continue to help my neighbors and myself send faxes. Suggestions?
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