Start the app in Roku, app say "initializing" then I get a black screen that says- Sorry! Something went wrong. Please try again later (Error). No code or anything. Tried the previous advice, deleting app. Hard restart of modem/router. Erased Roku back to factory specs, then reinstalled the Xfinity stream app. Once everything back on line, restarted app but no joy. Please help!!!!
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