YES!!!! It is network tv DURING prime time! I affected ALL recordings btween 11/21 and 11/24.
Your crack team of off shore CSR's seemed to know little in regards to SMART RESUME feature so is rolling out a truck to view the problem. Not sure what the point of having a tecnition show up is ...
NOTE SEVERAL ARE EXPERIENCING THE FAILED SERVICE THE HIGH NUMBER OF REPORTS WOULD INDICATE A SYSTEM WIDE PROBLEM ..... XFINITY SHOULD TAKE OWNERSHIP OF THIS FAILED SERVICE!!!
Respectfully,
Hal
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