I have a Samsung S8+ I cannot send pictures with MMS since the Pie update months ago. Can someone please help! A little history....I live in a town where Comcast has contracted to use local towers (Bluegrass Cellular towers). We are not on a Verizon tower...the nearest Verizon tower is 40 miles away. Comcast sells phones to customers in our area and is due to open a mobile store in our town on November 2nd.
When I am 40 miles away and using a Verizon tower my phone works perfectly. I always keep my WiFI and Mobile data turned on and have no problems sending picures with MMS. When I am in my home town (using Bluegrass Cellular towers) no matter what messaging app I use I cannot send pictures with MMS 90% of the time. Every now and then I can get one to go out. I've reached out to Xfinity customer service several times and they have told me they cannot help me because I am not on a Verizon tower. They refuse to escalate my issue any further or continue to help me (because I am not on a Verizon tower).
I've been told to use a different messaging app. I've tried several apps and this does not fix the problem.
... View more
This does not work. I contacted Comcast customer service several times over the past week and no one knows how to fix the issue. It has been several months since the update. I'm about to switch carriers.
... View more