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About jffbkr
since
09-19-2019
10-10-2019
jffbkr
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10-10-2019
08:29 PM
After lots of tests including two different x1 boxes and two different soundbars, audio sync works best if the soundbar has a HDMI pass through port to send cable through to the TV. That’s the only combination that works for me.
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10-09-2019
11:29 AM
Thanks, I have tried that. Since it’s only a few channels having the issue, Fox being the worst, it’s not tied to the port delay settings. My X1 box is not the newest model so I’m thinking of trying a newer device.
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10-09-2019
08:40 AM
Whenever I use my soundbar, Fox channel goes out of sync no matter what X1 Audio setting I choose for the HDMI output or the TV input. X1 restarts do not help. Other channels are fine. I’ve been troubleshooting this for weeks now...
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10-03-2019
03:22 PM
After several calls with xfinity and Apple it is clear that there are huge gaps is support when it comes to moving an Apple Watch from one carrier to another and since any Apple Watch with cellular must be on the same carrier as the phone, well, you can see where the pain begins. You can’t bring your own Apple Watch as a device from AT&T to Xfinity Mobile without getting Tier 3 support involved so the can manually do the switch (it will not work using the steps on the Apple Watch or iPhone). This means setting up a case with support and waiting up to 72 hours for Xfinity to get back to you and finish the activation.
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10-03-2019
07:37 AM
I’ve tried these stepsso many times but I get an “Uh-oh” (nice, no code really?) after step 4 (the last step) and I’m told to call. When I call, Comcast wants me to go through the whole pairing process again which seems ridiculous.
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09-22-2019
10:25 PM
That doesn’t fix the issue. Once it happens a restart of the x1 box is required in my experience. I added a HDMI switch box between my x1 and my soundbar and that fixed it. But I don’t know why...
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09-22-2019
10:39 AM
I had know idea adding a soundbar to my system would uncover so many HDMI/ARC issues that I figured would have been ironed out by now. As soon as started using Arc, FOX channel in particular went way out of sync. I came to these forums and basically tried everything including different cables and setting combinations on the TV and X1. Many restarts of the TV and X1 later I found that going through the Soundbar pass through HDMI input was the only way I could fix sync. But with pass through, I found the X1 box failed to handshake and display on TV after being turned off without a full restart of the X1 box. The fix has been tricky, but I plugged in an HDMI switch between the soundbar and the X1 and blank screen problems are gone. Fingers crossed. I don’t know why this extra connection fixes the issue but I thought I would put it here after seeing all the discussion about it on this forum.
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