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About MGoble2019
since
09-18-2019
09-26-2019
MGoble2019
Frequent Visitor
7
Posts
1
Kudos
0
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09-26-2019
06:42 AM
My Samsungs have now been working for two days now. All the fixing came from the Comcast end and I did not have to uninstall or reinstall anything. I hope everyone gets theirs working soon.
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09-21-2019
02:19 PM
I was just told that the engineers are working on an update that could be pushed within the next 24 to 48 hours. Wasn't exactly clear if it's an app update or an update to the router.
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09-19-2019
09:15 AM
I have the same issue with my two Samsungs. I talked to Xfinity last night and was told that they are aware of it. Looks like this happened to LG's also . If you click on one of the suggested shows floating above the Xfinity stream beta app, you might be able to sneak your way into the app.
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09-19-2019
08:47 AM
1 Kudo
I have been getting the same message on both of my samsungs for the past few days.
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09-18-2019
12:29 PM
Sorry, let me be more specific. TV one is connected wirelessly to my main router. TV two is hardwired into a TPLink wifi range extender. Both were working perfectly until a few days ago. Sometmes I am able to trick it by selecting one of the suggested programs, then backing up to see the live tv listings. So if I am able to do that, doesn't it seem like the main link to start the xfinity stream might be corrupt. I'm thinking of resetting one of my tv's back to its factory setting and starting all over. Shouldn't have to do that though.
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09-18-2019
12:20 PM
Yes I was. I was able to jump right on Netflix with no issue
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09-18-2019
07:44 AM
Both of my Samsung TV's, that were working perfectly before, are giving me the same error message.
And yes, my netflix and prime video work perfect on both TV's.
"We had a problem reaching the configuration server. Please check your network connection and retry"
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