I had the same experience, as well as 3 other people in 3 different towns all around me. Obviously, the problem occurred with an overnight update on Friday the 6th of September. My schedule recordings were all gone and 2/3 of my series priority list was also gone. I am now in the process of re-entering everything that was lost. Fortunately, the few recorded shows that I had already recorded were not lost. I called 3 sperate times to speak with Comcast and, of course, spoke with 3 different people, none of which seemed to be aware of a problem having occurred. I thought, okay maybe it was just me, until speaking to the other 3 peoe who had the same thing happen and now reading all the entries here. Now it just seems like Comcast is trying to cover up an error on their part, or they are totally inept. I have always been satisfied with Comcast Customer Service until now.
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