I cannot block websites using the 10.0.0.1 Gateway Admin Tool's parerntal control function on my XB6 Advanced Gateway Modem/Router (Technicolor model CGM4140COM). Sometimes if I restart (i.e. reboot) the Gateway modem/router, that helps to stall an "always blocked" website from loading the first time, but one can rapidly get through with a few more tries, and once one gets through there is freely available access on subsequent tries. Has anyone else run into this problem? Has Xfinity basically stopped supporting 10.0.0.1 as it tries to migrate to the Xfi web portal, so that one is left with just the limited parental controls on that portal? I had slightly better blocking with an Arris model TG3482G Gateway, but there too with persistent attempts (5-10) one could eventually break through the blocks. If you haven't tried this yourself, please follow the "Set up Website Blocking" directions at:
and report your success or failure at getting reliable website blocking of any major site like www.youtube.com. I'm trying to figure out if I'm an outlier or if this is a common failure.
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Followed the directions at https://www.xfinity.com/support/articles/set-up-parental-controls-with-comcast-networking to use 10.0.0.1 with my to block specific websites through my Gateway modem/router ( PN: TG02DCW3482P2).
Failure 1: Directions fail to mention that to activate any new block requires power cycling the router
Failure 2: W ill not block https://www.youtube.com no matter what I tried.
Failure 3: Cannot block any website on a schedule
Failure 4: Can block websites if set to "Always" block, but one can override these blocks by creating multiple browser tabs all trying to access the sites. Enough simultaneous requests appears to overwhelm the block. Once that block is bypass the browser somehow retains a memory of this bypass even if you close the browser and reopen. To erase that memory in Firefox have to Clear all HIstory twice before closing Firefox.
What does work. Xfi Webapp seems to do a reliable job with Bedtime Scheduling for each profile, and Pause/Unpause commands. But more sophisticated control through 10.0.0.1 is crippled. Please fix this and hire some teenagers to try to bypass your controls before rolling it out.
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