Hi, I noticed in the picture of your dvr you have devices set to "bob's dvr" but you should change the "recordered on" to "all devices" so you can see everything recorded on your dvr.
You do this by going to "saved" and then "recordings". Once you get on that menu hit the down arrow which should be your first recording and hit the up arrow once. This would leave you on the "sort" option. Now hit the right arrow 2 times and it will be on the "recorded on" option. You hit ok on your remote to set this option which brings up a pull down menu and then use the up arrow until you see "all devices" and hit ok on your remote.
This will change devices on your dvr as the other person suggested so you can see everything that is recorded not just the recordings on "bob's dvr".
I hope my explaination is clear enough to understand and helps with your problem.
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