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About Schills1976
since
08-26-2019
08-27-2019
Schills1976
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08-27-2019
07:59 AM
LOL, I guess that is good news, who would have thought. Tried the Airplane Mode option last night and it didn't work unfortunately. What was odd though, is that once I turned Airplane Mode off, I was able to send and receive MMS for a short period of time. It then reverted back to its normal cr@ppy state. Worked for my wife too. So there must be a delay or something before it reverts back to prioritizing cellular data. It seems like its either cycle the Airplane Mode or cycle the data to get the texts to come through at the house. Oh well, we're going to keep on Xfinity to see if they can find some sort of way to resolve this. Thanks for the all of the input folks!
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08-26-2019
04:51 PM
All, thanks for the input. I feel like we tried the Verizon Messaging app, but its all blurry at this point. We'll give that another shot to see whether it makes a difference for us.
And the Wifi calling thing is weird because when I'm on some Wifi networks, it can send MMS without data turned on. I've done it from work many times. It just won't go through on our home network for some reason. So even if we were to assume that Xfinity is trying to send it over cellular, why can I send it from other Wifi networks without data turned on? I've sent/received pictures, group texts, etc. with data turned off - just not at the one place I really want it to go through (at my home). Is Wifi calling a specific setting? I'm not aware of having anything specifically setup for that. Is that just the terminology for when Wifi is used for something like a phone call or a text message? Maybe airplane mode or the different messaging app will help, I'll check it out tonight.
The wife is about ready to throw the phone through the wall!
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08-26-2019
02:17 PM
Thanks for the info. I've seen Wifi calling come up in previous discussions, but wasn't sure whether it might apply to my situation as well, since it sometimes works from other Wifi networks. And I pretty much always have my data turned off, so I wasn't sure what more switching it to Airplane Mode would accomplish. As I'm pretty much total confused on this topic, I'll give Airplane Mode a shot tonight when I get home. Its the being able to send and receive MMS with data off on some Wifi networks but not others that has me completely confused. Thanks!
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08-26-2019
10:57 AM
We have an Xfinity mobile plan and got Samsung S10e's about 2 months ago. Unfortunately we've been having issues with sending MMS while on Wifi and I know I've seen a bunch of comments and discussions from other S10e owners about this. For us its a little different.
With mobile data off, we can send and receive MMS through most Wifi networks (where I work, a random museum, hotel, etc.), but when we're home it won't go through. We've spoken with Samsung when we initially thought it didn't work through Wifi at all and they constantly told us it was Xfinity. Then we would talk to Xfinity and they would tell us it was Samsung. Once we narrowed down though that it could be done and it just depended on the Wifi network, we really started to focus on Xfinity, who is also our internet provider.
Each time we contact them, we tell them the issue and they ignore us and send us through the standard troubleshooting process. We finally got through to the next level and they were supposed to call us back, but that hasn't happeded yet.
In any event, I'm assuming this should be at least mostly related to Wifi settings? Does anyone have any thoughts or opinions on what Wifi network settings could be causing this? Its curious because I setup the Wifi network at the house and just used standard settings on the ASUS router, so I can't think of anything special I would have done that would exclude MMS when other networks don't. Any thoughts are appreciated. Thanks!
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