Thank you for your kind reply. When I looked at the back of my modem this morning, I noticed the telephone cable was plugged in to the opening on the far left (#1). So I switched it to the opening on the far right (#2). This is the reverse of what you did. Then, I called my landline from my mobile phone and left a message. Congratulate me. I got a flashing yellow light and the phone's screen said VOICEMAIL. This worked 2 out of 3 times. So, fingers crossed, it will owrk now. Thanks again for the update
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