I am an xfinity internet customer, looking at adding tv to my account. I looked at the website and saw a grid with listing of channels, with headings like preferred, preferred plus, limited, starter, and economy.
Tv offers listed for me did not include any chanel lineup, only number of channels.
I requested a call and received it today. I was offered a package, including local channels and regional sports, and was quoted a price. I said I needed a list of the channels included in the plan, and was told that was not available, but that he 'could guarantee the channels I wanted were in the package." I declined, he called back and sent an email with a link, which was supposed to contain the lineup, and it did not. I again declined.
You are missing out on an opportunity to sign up customers from DISH who are not getting TIgers games and other regional sports. How difficult is it to match the grid headings to the offers?
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