Install not finished. Cable is run on top of the ground. Tried to resolve using chat/callback.
CHAT STARTED AT Jun 13, 2019 4:04:43 PM
4:23:06 PM Nica : Here's your reference number for the Technician to bury your lines: ER 0492- 97112
4:24:13 PM Nica : Please take note that you'll be receiving a call from one of our representative about the appointment. This would be on Friday June 14, 4: 21 PM.
I did not get a call.
CHAT STARTED AT Jun 14, 2019 5:19:45 PM
5:45:21 PM Gaurav : We have escalated the issue for you, Here is the ticket number # CR851016652
Rcvd a callback but there was so much noise on the line I could not understand the person on the other end. They then hung up on me. I did not receive any more calls.
Just want someone to come out and finish the installation.
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