While it clears up the mistake in definition, it does not clear up why they are incompatible. Buying directly from Samsung is not "third party" as they are the OEM. The phones tou get through Verizon, AT&T, etc ARE third party. That being stated, it makes no sense that Xfinity would allow android support, but then limit the ability to third party phones...unless your goal is to force people to buy unnecessary upgrades directly through you. You encourage the use of unlocked phones, yet do not allow the use of truly unlocked assets. Additionally, you offer a "gift card" of $100 to bring over a device, but the limit it to those who are using subpar phones. Did you know, the S9 model my wife and I are using cannot be purchased through Verizon because they were not licensed to carry it by Samsung. We paid the same price for a better phone as what Verizon would have charged us for the subpar model. So to summarize, I'm disappointed in your shady practices. I had wanted to move over and save some money, but it would appear that you are not interested in our business.
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