My issues with the wi-fi calling problems have been previously noted multiple times in this forum (as have MANY others). My problem is that due to TechShield radiant barrier installed on my roof there is very little cell signal in the house even though the signal outside is plenty strong. This necessitates the use of wi-fi in order to make and receive calls. This was not an issue with previous carriers (ATT & T-Mobile). It is an issue with XM as they have confirmed back to me that in order for wi-fi calling to be effective you must be able to have a "decent" cell signal working adjacent with your wi-fi signal. Well, obviously if I had a decent in-house signal I would not need wi-fi assistance. So, I am in a Catch 22 situation.
My question to the forum (and Comcast Team) is will an exterior antenna signal booster work with XM? I have seen a couple of responses from Comcast Support that states XM does not support cell signal boosters, however, there are numerous websites that state clearly most all of them will support it. These are mfg's. such as SureCall, Weboost and many others. Verizon clearly states that they support them and XM is using their network.
So, anyone out there had the same issues with wi-fi and installed a signal booster? If so, did it work? How about a response back from the Comcast Support Team?
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Kaibeth, I sypathize with your dilemma. Check out the other two threads on this forum concerning Wi-fi issues. My point is, even when you get actual wi-fi you must have a cell signal as well to get reliable service. It does not matter if it's Android or Apple. As most of have found out, the retail store folks seem to have no idea this is an issue.
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